Process Driven, People Powered
A Complete, Turn-Key Service
ISS SCAS offers a complete turn-key service for our clients, that service strikes a balance between having a robust, easy-to-follow process and an experienced team of people capable of troubleshooting problems as and when they occur.
The SCAS customer experience team is highly experienced, skilled at building deep relationships with all securities class action stakeholders, and has the depth of knowledge to solve any challenge.
Over the course of 35+ years, the entire SCAS client experience team has become a foundational part of our success.
Securities Class Actions are a marathon, not a sprint. On average most cases take between 5-8 years to resolve. That’s why ISS SCAS has put in place a team that is there to support you, every step of the way.
Whether it’s your implementation team, your dedicated analyst, or your client success team, they can all draw on a process that’s been tested, refined, and continuously improved to help us meet our promise of maximizing your recoveries.
Simply put, you can’t offer a comprehensive, end-to-end securities class action service if you don’t build out a best-in-class customer experience team.
The Most Comprehensive Data Security in the Industry
No other securities class action services company can beat the security and business protocols ISS SCAS has in place. One of the many benefits of working with an ISS STOXX brand is that our clients directly benefit from the industry-leading security protocols that ISS STOXX has established.
There’s no such thing as too much security, but at ISS SCAS, we get pretty close, and we match or exceed the standards of other securities class actions providers.
Information Security Management System (ISMS)
Benchmarked against ISO 27001
SSAE 18 SOC 1Type 2 certifications and ongoing independent audits
Covers all applicable control objectives
Everything is subject to 4 levels of auditing both internal & external
Business Continuity Management System (BCMS)
Benchmarked to ISO standards (22301)
Business continuity & disaster recovery (IT, data centers, personnel & operations)
Crisis Management of internal and external communications
Cybersecurity Management & Defense System (CMDS)
Comprehensive control framework in response to the SEC OCIE Cybersecurity Initiative
Due Diligence
Publicly available ISS Due Diligence Compliance Package and business practice materials
Annual client/vendor due diligence reviews